Privacy Policy

Effective Date: June 13, 2024

Introduction

AllaiHealth, Inc. (“AllaiHealth,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website allaihealth.com, use our services, or interact with us in any other way. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

We are dedicated to complying with all applicable privacy and data security laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.

Information We Collect

We may collect the following types of information:

  1. Personal Information:
    • Name
    • Address
    • Email address
    • Phone number
    • Date of birth
  2. Protected Health Information (PHI):
    • Medical history
    • Treatment information
    • Health insurance information
    • Diagnostic information
    • Prescription information
    • IP address
    • Browser type
    • Device information
    • Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for the following purposes:

  1. Provision of Services:
    • To provide, manage, and improve our healthcare technology services
    • To communicate with you about your health and services we offer
    • To process transactions and send you related information
  2. Compliance and Protection:
    • To comply with legal obligations and industry standards
    • To protect the safety and security of our website, services, and users
    • To prevent, detect, and investigate potential security incidents or fraud
  3. Business Operations:
    • To analyze and improve the performance and functionality of our website and services
    • To conduct research and development
  4. Sales and Marketing:
    • To send you promotional materials and other communications about our services, special offers, and other news that may be of interest to you
    • To personalize your experience with our services and website
    • To conduct market research and analysis to improve our offerings

Disclosure of Your Information

We may disclose your information in the following circumstances:

  • With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
  • Healthcare Providers: We may share your PHI with healthcare providers and professionals who need the information to provide you with medical care.
  • Business Associates: We may share your information with third-party service providers (“Business Associates”) who perform functions on our behalf, such as billing, data analysis, IT services, and marketing. These Business Associates are required to protect your information in accordance with HIPAA and HITECH.
  • Legal Obligations: We may disclose your information as required by law, such as in response to a court order, subpoena, or other legal process.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of our users or the public.

Data Security

We implement appropriate technical and organizational measures to protect the confidentiality, integrity, and availability of your information. These measures include encryption, access controls, and secure data storage practices. We regularly review and update our security practices to ensure the ongoing protection of your information.

Your Rights

You have certain rights regarding your information, including:

  • Access and Correction: You have the right to access and correct your personal information and PHI that we hold.
  • Restrictions and Objections: You have the right to request restrictions on the use and disclosure of your information and to object to certain uses or disclosures.
  • Data Portability: You have the right to request a copy of your personal information and PHI in a structured, commonly used, and machine-readable format.
  • Marketing Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions included in our communications or by contacting us directly.
  • Complaints: If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

AllaiHealth, Inc.
1809 Womack Rd
Dunwoody, GA 30338

info@allaihealth.com

888-50-ALLAI

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.